Your mission

As a Senior Startup and Field Service Engineer, you are an important interface between internal teams such as development, engineering, production and the customers on site. 

Tasks and responsibilities

• Installation and commissioning of systems at the Villach plant (hardware check, test runs, documentation, customer acceptance) 
• Creation of commissioning protocols & status reports
• Responsible for error analysis and system optimization
• Feedback to production and development for continuous product improvement (internal ticket system)
• Responsible for carrying out test trials for new developments
• Installation and commissioning of systems at customer sites in Europe and the USA
• Upgrading tools, driving forward and carrying out commissioning
• Troubleshooting, repairing and modifying modules and determining preventive measures

Your profile

• Ability to solve problems and work effectively in a team
• Technical background, e.g. HTL or Bachelor´s degree in electronics, mechatronics, automation or mechanical engineering
• Ideally professional experience in technical customer support
• Customer and solution-oriented with a hands-on mentality
• Willingness to travel abroad (Europe, USA) up to 30-40% 
• Good knowledge of spoken and written German and English

Why us?

• Varied projects, state-of-the-art technologies and systems
• An attractive, appreciative and international working environment
• Classification in the collective agreement for the metal industry, gross annual salary of up to approx. EUR 65,000 depending on qualifications and experience
• Extensive training - we'll be happy to teach you anything you can't do yet!
• A team of motivated, friendly and helpful colleagues in a familiar working environment
• Flexitime models, continuous training and development prospects

About us

NexGen Wafer Systems develops, manufactures, markets and services a line of unique semiconductor processing equipment for chip makers that drive our ever more powerful, smarter and reliable electronics. With the focus on single wafer equipment, we provide products that offer enabling technologies for wet chemical process applications in the manufacturing process of integrated circuits. With a footprint on 3 continents and about 100 employees in total, we are well positioned but flexible enough to service the global semicon market. 

Come join our team!